A user of our Dolipresta, e-commerce management system, has i5 webshops created with Prestashop. It is a choice for a better marketing of his products. Some sites are online for a few years now.
Employes have to connect on each back-office to treat the order, and this several times every day. The company has also some direct order, wich do no come from e-commerce sites.
As his business grow, the process needed to be optimized, and he choose to work with Dolibarr and our E-comemrce system for Prestashop Dolipresta.
After installing the system, his management process is very different :
All e-commerce orders are automatically imported in the Dolibarr ERP. With the logistics functions of our e-commerce system, emplyees can cretée shipment documents for all orders in some clicks : Shipment note and shipment label can be printed, and they can prepare the shipment. Transporter (GLS, Colissimo, Mondial Relay) pick the parcels. In the ERP, managers can follow the travel of parcels, until delivery to client.
Of course all thieese steps are automatically synchronized with the origin e-commerce site, and the client is informed per email.
The empoyees of comapny take half time to prepare orders.